FAQ

Frequently Asked Questions

We are a subscription-based support platform for population health management. We work with individuals, businesses and other organizations to provide connection and subclinical support for people’s changing needs in life.

We offer unlimited access to our growing number of educational, experiential, and therapeutic support groups that are applicable to your changing needs over time. Our live groups are hosted by our team of facilitators around the world and generally fall into three main categories – health & wellness, mental health & recovery, and work & personal relationships. We also have a digital resource library with content that can be accessed anytime.

We  are designed to walk with people and their changing needs in a given year. We offer support services for anything from substance use to anxiety, depressive mood, chronic conditions, and other difficulties. This also includes marriage, divorce, parenting, goal setting and achievement, stress management, grief/loss, and so much more. We also offer groups covering personal growth and development, wellness, life improvement, and even spirituality. We are here to help you navigate the everyday challenges people face so that you can lead a happier, healthier life by connecting and growing with others of like mind or experiencing similar situations.

No, we do not treat, diagnose or prescribe for any medical or mental condition. Instead, we work with many different types of providers around the country and around the world for people who are needing treatment or therapy. We help fill the gaps that are left behind by traditional options and providers. We aim to reduce the barriers for people seeking help and support by making our services more accessible and affordable and through organizational partnerships.

No, we do not accept insurance, which is intentional. We’re much more affordable and accessible and people can use their insurance for treatment or therapy elsewhere as much as they want. However, out services are eligible for reimbursement if you have an HSA or FSA account. We also have partnerships where we can combine our services with other supplemental benefits for zero net cost to you and your employer.

Membership to Innovia Life is only $79 per month, which includes unlimited access to any of the groups that are applicable to your life. There is no other place to get this amount and variety of support in life that is this affordable and accessible.

Our groups are available virtually through our membership portal so that people can access from any web-enabled device around the world.

We employ and contract with a variety of practitioners that provide our services, ranging from those with Doctoral degrees to Masters-level licensed therapists, and from certified counselors and coaches to peer support specialists. All of our facilitators are experts in their fields and topics they cover and/or have lived experience to be able to help others through similar situations.

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